The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or away and can adjust settings to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy supplier for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up without help or hire a HVAC professional like Classic Air. If you’re installing it without help, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue because the thermostat can pull ample power from other heating and cooling wires.

In some cases, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than outdated programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive ample electricity, Nest says you may run into some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is producing weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t turn on or turns off and on frequently in a short period of time.

You could worry something is wrong with your heating and cooling system, but if you just got the Nest, we suggest you begin with your thermostat right away. This is especially pertinent if the weather is mild, and you haven’t been using your heat or air conditioning consistently.

Our Specialists Can Resolve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting without help but can’t fix the problem, a smart thermostat pro including one from Classic Air can provide support. We can determine the malfunction and put in a C-wire, if required.

Smart thermostats including the Nest are created to make your life easier, by automatic energy-efficient programming and the option to check temperatures while you’re out. It’s an annoying experience when yours won’t work properly, but our heating and cooling experts at Classic Air can resolve the trouble quickly.

If you’re experiencing weird heating and cooling behavior with your new Nest, call us at 614-210-3041 to request your appointment right away.